Dan K.
12/18/2025
Our flight was diverted to Indianapolis, and we were given a food voucher from the airline. It wasn't going to be a long layover so we grabbed a couple of pretzels from Ben's soft pretzels. They...
Ben's Soft Pretzels
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Colonel H Weir Cook Memorial Dr
Indianapolis, IN 46241
Ben's Soft Pretzels in Indianapolis, IN, offers a variety of premium soft pretzels, including their best-selling Original Jumbo Pretzel, Pretzel Bites, and Original Pretzel Dog. Committed to exceptional customer service, they embrace their "Perfect Pretzel Promise," providing replacements if any pretzel fails to meet expectations.
Across their locations and food trucks, Ben's Soft Pretzels aims to create a joyful dining experience while emphasizing the positive impact of food. Customers can also take advantage of loyalty rewards through Ben's Club, including perks like free pretzels for signing up.
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Reviews
2.528 reviews
Josephine T.
10/14/2025
Explain to me how you can be out of pretzels for more than an hour? There's 4 piles of dough ready, just sitting on the counter. I camped out on the side with the windows so I could see when the...
Emilee G.
12/22/2025
The best pretzels ever!!! But the service at this location is GOD AWFUL. They never actually have pretzels and a few of the employees act like you are bothering them by approaching the counter, no...
Katherine A.
4/13/2024
I was so looking forward to trying the breakfast pretzel sandwiches at Ben's. The sandwiches are premade and wrapped. The $7 egg sandwich that I received was burned. I returned and asked if all...
Kyle A.
4/17/2025
I ordered a bacon, egg, cheese. The bacon was raw and the pretzel bread had no flavor. I took it back and they made a fresh one. I asked for crispy bacon but it is a premade sandwich that they...
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