Althea A. B.
11/28/2025
My experience was phenomenal with my sales representative Celia, Mr. Perez and Rosco. Make sure to ask for Celia she is very knowledgeable, personable, and forthright.
Volkswagen of Downtown Chicago
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(188)
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1111 N Clark St
Chicago, IL 60610
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided while your car is being serviced to make scheduling an appointment even more convenient. Stop in Volkswag.
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Reviews
2.0188 reviews
Richard F.
12/17/2025
I am writing this review to warn others. This dealership held my partners car for FIVE FULL DAYS to repair a single damaged rim and tire. The delay itself was unreasonable, but the complete lack...
Diane M.
7/13/2025
I would definitely not advise you to take your vehicle here as well as purchase a vehicle here. Insanely enough, the salesman, including the GM, Mike, do not know how to treat women. They're...
Lisa L.
12/17/2025
If you think racism is dead, just ask Manager Fred! By far the worst customer service I've ever experienced in my life. The team, led by Manager Fred, needs a complete reboot, by reboot, I mean...
Loyda O.
11/14/2025
They lie! I saw a car listed on Carfax for $21,500 so I called to make an appointment to see it the same afternoon. When I get there the price was now $2000 more! They said carfax made a mistake...
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