Today I stopped into a Palatine Verizon store at 930 Dundee Rd. I met with Eddie Perez, the manager, who was soo helpful. I had 3 issues and he was kind, knowledgeable, and patient. I highly...
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What should have been a 30 second stop to get a product already purchased from a locker turned into almost a half hour. The locker system was not working. When I tried asking a staff member for...
Verizon should stick to mobile only. I recently switched from AT&T to Verizon for home internet. Mainly to bundle with my cellular. The price was lower, but only a little. It has been a...
Had an interaction with a manager there named Veronica a few months back, who was incredibly rude, disrespect and unprofessional. I went there was a customer of another carrier and was considering...
I'm so very disappointed with Verizon. We had two phones & an iPad on Verizon cell service for 10+ years. Suddenly our monthly charge went from $104 to $186, and after hours on the phone with...
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