The Great Escape

My negative review did garnish a lot attention from Great Escape (Joliet) upper management. I was truly surprised to receive calls from a board member and regional manager. Had a nice sit down...

We've had a great experience with The Great Escape. We worked with Gus who is very knowledgeable and helpful. When we had issues and questions about the pool (and we had a ton of questions as new...

I bought an infrared floor model sauna at a signifigant savings after being assured I would love my sauna, and Tony and Gus were not wrong. What they told me is exactly what happened after using...

I have been going to the Joliet Great Escape for about four summers now. Every question I have always had they always have the answers. Unfortunately, we were having problems with our pool motor...

The Great Escape has horrible customer service. Once they Escape with your money, good luck getting anything done. We recently purchased a pool package to replace our tornado damaged pool. During...