Robert S.
7/26/2025
Clothes that sell themselves and really friendly salespeople (three salespeople said hello to me while walking around) make this a standout experience. I don't know if all of their stores are...
J.Crew
$$$
Open
(104)
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900 N Michigan Ave
Chicago, IL 60611
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Also at this address
Reviews
3.5104 reviews
Lindsay W.
12/4/2025
My review is based on the on-floor customer service experience. The staff is not all created equal. You could easily tell who really wanted to help the customers and they were usually helping...
Stephanie R.
6/29/2024
Excellent customer service! I needed to do an exchange and the staff went above and beyond to make the experience great. They helped me locate the item, they were helpful explaining the exchange,...
N R.
9/27/2025
If i could give the store a zero rating i would. i went to shop with my new married daughter who just got a new job and just wanted a few sweaters , a somewhat tall med ash blonde sales...
J H.
4/27/2024
This location is so bad I downloaded Yelp to leave a review. I recently went in to buy a suit, they didn't have a size so they said they could order one 'no problem' it was Thursday and I needed...
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