Pam S.
11/21/2025
You can't get a live person. The virtual assistant is horrible. If I could give a lower rating I would.
(3)
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You can't get a live person. The virtual assistant is horrible. If I could give a lower rating I would.
there should be a category for no star. Horrible. Cannot talk to a live person. Tracking information is not accurate. Delivery does not coincide with the confirmed appointment. I wasted 2 days...
Inconvenient scheduling and incompetent customer service. Hub Group delivers mattresses for JC Penney (among other things and works for other corporations I'm sure). But they have the worst...
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