Greyhound Bus Lines

13 reviews

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They made us buy another ticket for the next day and refused to refund. Reported to BBB and FTC and this type of fraud is tolerated‍

They voided the ticket even in attempt to meet the bus at the next stop.

5800 N Cumberland Ave

Chicago, IL 60631

+1 (773) 693-2474

http://www.greyhound.com

Greyhound Bus Lines in Chicago, IL offers affordable and convenient bus travel options across the U.S., Mexico, and Canada, with almost 2,300 destinations to choose from. Whether departing from major cities like New York and Chicago or smaller towns like Omaha and Albany, Greyhound provides comfortable and stress-free travel experiences for passengers.

Passengers can enjoy free onboard entertainment, including movies, games, and Wi-Fi, while traveling in all leather reclining seats with in-seat power ports for charging devices. With real-time bus tracking, up-to-date schedules, and easy ticket management through the Greyhound app, passengers can easily plan their journeys and explore popular destinations across North America.

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Also at this address

Greyhound-Chicago-Cumberland Ave

CTA - Cumberland

27 reviews

Reviews

1.513 reviews

Bill M.

12/22/2005

This is not the main Greyhound station in the West Loop, but rather the small bus stop that is part of the Cumberland "L" station complex along the CTA Blue Line. I remember the good ol' days when...

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Malinda C.

8/1/2025

They are committing FRAUD to make money. The bus does not arrive on time, no professional attendant at stops to inform when delayed. They render your ticket void if the bus is delayed and you do...

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Ebonee M.

9/9/2024

Horrible. We waited for 2hrs and the bus never came. We called to see the status and they kept telling us it was delayed. The last lady I spoke with told me that they had me and my friend as a "no...

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Marco S.

4/9/2024

Do everything in your power to stay away from Greyhound. Absolutely horrible service. The bus was overbooked and we were not allowed in. We were stranded away from home with no help from the front...

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Christine K.

7/14/2018

This is for greyhound company, I just bought my niece a ticket to come visit us and I made a mistake in the spelling of her last name i called and asked if you guys can change that and you guys...

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"I hate this place this is the worst service that I have ever had in my life at any company seriously the little old black lady at this terminal who works the second shift with the individuals in..."

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