Citibank

Lee Porter Jr. took care of me and my wife in the professional and prompt manner. I needed to add my wife to my account that had a credit line attached to it, so it took 2 visits to have it...

A customer service phone system does not work. It does not take the information down correctly. When after a 20 minute wait, you finally get to talk to an agent who speaks with such a heavy accent...

I opened my accounts 9/12/2007 & was delighted with the Wrightwood & Clark location continuing to prefer this branch even after moving out of Lincoln Park. Admittedly, I'm a bit torn in the number...

Every single employee here is competent, helpful and courteous. They also try to add a personal touch by talking to customers at a personal level. Nora is my favorite, she always gets the job done...

1 star is all. Waited for over 75m , I'm the next one to be assist. Then the banker assisted the customer came after me instead. States he has appt.. if in this case, they should've let me know...