Budget Car Rental

I have been reading the past reviews of this business and I don't understand why they are all so bad. I absolutely loved renting a car from here. Lily and her team treated me with kindness and...

Book a car with a confirmation. "We Don't have any cars". A reservation is a opportunity to rent one". WHAAT? Ruined our schedule. You can't count on Budget for a car. Beware

I made my reservation a week ago at their Glen Ellyn location for a 16ft truck. I got a voicemail the day before my move day (less than 24 hours notice) saying that they had no trucks available....

Don't recommend. Especially Budget at Chicago airport, poor service, dirty cars, and people are not very accommodating. Pictures I posted tell you the story. I end up changing two cars and both...

Booked a 16 ft truck with car trailer online 2 weeks in advance for our move across the country. Moving day comes and we pull up to Budget only to find out there is no car trailer. We wait at the...