Lateef A.
7/1/2023
Really smooth buying process and would recommend them for buying a new car. I was getting frustrated with dealerships near me playing games with the OTD price. I couldn't believe that dealers...
Bill Jacobs Volkswagen
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2211 Aurora Ave
Naperville, IL 60540
Looking for a reliable VW dealer near you? Bill Jacobs Volkswagen in Naperville is committed to providing a quick, convenient, and uncomplicated car-buying experience. At Bill Jacobs Volkswagen, the cars bring you in. The experience brings you back. Whether you are shopping for a new VW sedan like the Jetta or Passat, or looking for a reliable SUV like the ID.4, Tiguan, Taos, Atlas, or Atlas Cross Sport, Bill Jacobs VW is here for you. We are the #1 volume VW dealer in all of Chicagoland and we look forward to serving your car-buying needs.
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Reviews
2.5320 reviews
Tamara K.
1/2/2026
Service Department in Naperville is terrible. It took 2.5 days to receive any sort of status update. I called 4 times and nothing until I reached out to the Sales manager. Finally got the status...
Gio R.
9/27/2025
I went into Bill Jacobs VW to buy out my lease early (this is the dealership where I originally purchased the lease). I had secured my own financing with Chase to help expedite the process and...
Wallace M.
8/11/2025
This was my second attempt at purchasing a vehicle from Bill Jacobs Volkswagen, and unfortunately, it ended in disappointment yet again. I came in ready to trade my 2024 Golf R for the newly...
Jacob D.
11/22/2025
My experience at this dealership from sales to service has been nothing short of completely unacceptable. Buyer beware. First problems arose during the sales process where i was given an interest...
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