Mixed Experience: Frustrating Wait & Rude Staff Redeemed by Eric's Exceptional Service Reading the reviews for this location, customer service and wait times are common concerns, and...
Spectrum
(105)
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If you like to wait in long lines and drama, this is the place for you. Sitting here for about two hours to return equipment; I've seen more drama and action than Jerry Springer and the DMV...
I'm extremely disappointed with how Spectrum's in-store service has continued to decline. Every time I visit, the wait times are unreasonable--what should be a quick 20-minute visit turns into a...
As a subscriber to their 1Gig internet service, I rarely had performance issues. However, Spectrum has a habit of raising the monthly bill without any form of notification--no emails, no...
What could improve? EVERYTHING!!! Went in to only EXCHANGE a remote. I was told to sign in and wait. WAIT.... for a 1-2 minute transaction. Ayyyyyy, every customer in there looked like they...
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