I have been a WOW customer for about 10 years, yes early on I had many issues and was considering another services. Within the last 2 years their service has improved with only slight interruptions.
WOW! Internet, TV and Phone
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I was promised internet service for $75/month using my own modem and router, which I made clear from the beginning. Despite that, WOW! sent me their equipment anyway and started charging me for...
I talked to a young lady in customer service and wanted to figure out what type of services I needed. She was very energetic even when I told her I was reading their ratings and reviews. She...
Due to the lack of information of the outage from Hurricane Helene, I lost my job after not having service for over a month. After repeatedly calling trying to get an update or an estimation I...
Knology Internet/Email works okay when it works. ...but if you ever need support, Forget it!!! Most of thier support comes from over-seas where more often than not, there are language barriers and...
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