while the hotel is under renovation the service is superb, Jean the front desk manager went out of his way to help us since they don't have a business center. he needs a promotion as he represents...
Sheraton Augusta Hotel
(57)
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Overall somewhat underwhelming and dated. Rooms are clean, but but barely 3.5-4 star hotel material. Staff was eager to remove towels during daily service but neglected to replace them. Luckily,...
Sheets were dirty and clearly not changed. Reported it late in the evening after a long day of travel and received pushback from the front desk worker but was able to negotiate a room swap. Front...
Wonderful stay! The staff was amazing! So friendly and welcoming! The rooms so clean and comfortable! The have a washer and dryer their guests can use, unfortunately it wasn't working. But they...
They have water bottles included-which is a plus because I hate feeling dehydrated/having limited access to free water while staying in a hotel. It definitely needs an upgrade though. The carpets...
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