Worst customer experience. Collected my car for a recall repair four days ago, and I am still waiting for my vehicle to be returned. ZERO follow-up by Krause. Stay away! Not the first issue with...
Krause Family Ford
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(158)
Go somewhere else. My bronco needed 3 recalls handled (that alone should tell you everythingyou need to know about ford). They dont answer the phone and only returned 1 call out of 6 or 7. I was...
I was a loyal customer to this Krause Family Ford Woodstock and their Quick Lane service department, only for them to constantly lie to my face and steal parts off of my Ford F150 pickup truck....
I normally don't write reviews, but it's important that people understand my experience with this dealership. I worked hard to purchase one of my dream vehicles, which is still under warranty....
DO NOT GO HERE! Please bring your car anywhere else. Horrible Experience - we brought our truck in to get the AC fixed. We had to bring our car back here THREE TIMES because the issues was not...
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