Kay Jewelers

I have been a loyal Kay Jewelers customer for over 18 years, and this is by far the most disappointing experience I have ever had. This was my first time visiting a stand-alone location outside of...

Rude customer service. I bought this silver Opal ring a month ago. The "silver" has rusted and two stones fell out. I paid $250 for this fake piece of crap. When I called the manager and she got...

I called the store because I wanted to know how they handled repairs with diamonds that are a little pricy. I was told they take photos and give them to the customer. Just what I wanted went to...