T-Mobile Experience Store

I'd love to give 5 stars, but my experience overall was not worth more than 2.5 stars. The additional 1.5 stars is for LISA G, who was fantastic! I came in today to purchase a new phone, and when...

Young lady who helped me didn't know Customer Service from her Polka Dot face. Yes, I know, she was young. No smiling or empathy that I was an older woman needing help with basic Android...

Madine, Brando and Veronica do top work at T-Mobile at Sam's Club in Cape Coral, FL. I bought my newest phone from them and am delighted.

Robin was great! Very patient explaining everything. This guy is management material. Thank you Robin Rossi

This place is a joke ! Waited an hour to talk to someone and they only waited on two customers. Too much chit chat way too slow . When I finally got to talk to someone and explained that my phone...