Traded in my phone online and decided to hand in my trade-in here instead of mailing it back [which could take weeks for processing] Service was prompt, with a show of my ID and handing the phone...
T-Mobile
(36)
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I went to the location based on the positive reviews. The helpful people must have had the day off and left the disgruntled unhelpful ones. I will not return here.
Where do I start? My daughter needed a phone and we walked in and was welcomed immediately. Nicole and Andy displayed such great customer service skills and a great vibe in the store in general....
Place is trash, the service provided blows. If you call support you speak to not one person that actually speaks understandably. Do not use them, oh and they will screw you over on your plans/bills.
AMBER has amazing customer service..! She did great ..! Best service we had ever ..! She is very patient help us .! Thanks
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