I tried calling them with a billing question because I was charged for bill by plate toll usage even though I have a Sunpass. The wait was unbelievingly long (3 hours), but the automated service...
SunPass Operations / Faneuil
(83)
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SunPass Operations / Faneuil is a company based in Boca Raton, FL, specializing in providing operational support services.
With a focus on efficiency and customer service, the company offers solutions to streamline processes and enhance overall operations for its clients.
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Reviews
have never been more disappointed in a company than I am with SunPass. While this is not directed at the individual representatives I've spoken with, it is directed at the way this company...
I have been trying to connect via app, or telephone and no one answers the phone. I am trying to replenish my account and the website does not work. I cannot resolve my issue because no one...
I purchased a sun pass from A convenience store once on a toll . I added vehicle info & prepaid before continuing on the toll. Money was never taken from the account. I spoke to 4 different...
IT environment the worst i've ever seen. Nothing works as expected. Telephone support not reachable (more than 3 hours waiting time) - I gave up. Summarized. Unbelievable!!!!
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