I had a great experience while keeping my stuff in storage here. I never had any issues, and my storage unit was very clean. The managers and staff are really nice.
Public Storage
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Vanessa was awesome today helping us get set up with a 2nd unit. Thanks for all your help!
There was an issue with my unit and Laurie was magnificent in handling the situation promptly. She wanted to do anything she could to make the issue as painful as possible and she succeeded....
Poor communication/Customer service. Office staff doesn't return phone calls, stopped in several times at various times of day and no one was in the office. My mom didn't have the Public Storage...
Most of my experience was pleasant, however the closing of my home changed from 8/31 to 9/2 (which was beyond my control) and they would not pro-rate me for the two additional days that i needed....
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