Kevin S.
8/6/2022
When we visit FL we eat almost every meal at Pollo Tropical. Lately we've been disappointed with items out of stock and poor service. But this meal was the reason we love pollo. They had it all...
Pollo Tropical
$
Open
(83)
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18710 S Dixie Hwy
Miami, FL 33157
Pollo Tropical is a vibrant fast-casual dining destination that specializes in Latin-inspired cuisine, offering a diverse menu that includes signature TropiChop bowls, wraps, and family meals made with fresh ingredients. Known for their flavorful dishes, the restaurant also features a rewards program, MyPollo Rewards, providing customers with discounts and benefits for their loyalty.
With options ranging from grilled chicken to crispy plantains, Pollo Tropical caters to a variety of tastes and occasions, including catering services for events and parties. Committed to creating a welcoming atmosphere, the company seeks to build a community through employment opportunities at their locations.
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Reviews
2.083 reviews
Purple H.
11/29/2025
terrible uber and doordash system i would never go here again always have to wait always have to fight for food thats supposed to ready and paid worst pollo ever and I have been to a lot I was...
Melissa M.
4/17/2025
Placed an order for pickup, was standing in the pick up section and employees would make eye contact and quickly look away and start doing something else. Specifically with Jennifer, whom I tried...
Anny B.
12/12/2024
Terrible service in the drive thru. Ordered a salad, when I got to the drive thru, I received my order without the dressing. When I asked for the dressing, the lady said there were no more. When...
Alex J R.
3/16/2025
I ordered on the app, arrived at the time the app told me, and the order hadn't started yet. I waited 35 minutes for it to be finished.
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