Overall, Felicia gets a five. I want to take a moment to express my sincere appreciation for Felicia. I would like to thank her for her kindness, respect, and honesty. In every interaction we've...
Napleton's Volkswagen of Sanford
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Bad customer service. Dropped off car for check engine light. Waited 4 days and finally followed up myself to get a response. No texts, missed calls, voicemail, email or spam. They apparently just...
Sales manager didn't really want to sell 2025 Jetta. I waited several hours to see the finance manager. Finally told to go get something to eat and they would call me back. Never got a call until...
They sold my mom a car that broke down within the first day, been working on it for a month now. They gave her a loaner of the exact same car and naturally she doesn't feel safe in it but there's...
An Exceptional Experience at Napleton VW I wanted to take a moment to highly commend two gentlemen at Napleton VW at Sanford, Florida: Marcus Irby (Sales) and Denis Mukic (General Manager). I...
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