Rented a car out of MCO the other day and the experience was lacklustre. Booked direct and checked-in days prior to arrival as a Hertz Gold member and was unable to find my name on the...
Hertz Rent A Car
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I usually use enterprise. First time using hertz and was not impressed Customer service is terrible at this place. They were woefully understaffed and borderline rude to the waiting customers....
Earning back a star because of how the situation was handled. Hertz corporate gave me a full refund and an additional free day. I appreciate that!
In the past 6 months I have rented a car in Orlando from Hertz, Budget, Avis and Enterprise. Hertz was by far the worst. First, the line to actually check-in is out of control and slow moving....
Terrible service. I am a gold member and booked my car ahead, I didn't really like the car. But very few choices. Returned it a week later to pick up another, again terrible choices, so I picked a...
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