Enterprise Rent-A-Car

This is a really good Enterprise location. They pick you up on time, their cars are well taken care of and the people are really friendly. The Haines City Enterprise location, on the other...

I have called 4 times in the past 3 weeks to constantly be on hold for 24+ minutes only to be transferred 3x to be told to go into the office to be helped. I understand that this is becoming a...

This location has horrible customer service. One worker says one thing and another a totally different thing. They don't abide by the terms on the corporate website whatsoever. If you call anytime...

I never really rate places one star but I was really surprised how rude and poor the customer experience was here. It's nearly impossible to get anyone on the phone here and when you do get...

Worst customer service I've ever had at an Enterprise. I've been renting cars through enterprise for over a decade and have never had such a horrid experience. Anytime I needed to call I'd be left...