County of Alachua

The Alachua County Tax Collector's Office, led by Tax Collector John Power, is recognized for its outstanding financial operations and commitment to excellence, having received the 2022 Governor's Sterling Award for performance excellence in management and operations. This award underscores the office's dedication to innovation, continual process improvement, and high customer satisfaction rates, achieved through an automated information management system known as JARVIS.

With a focus on data-driven decision-making, the office boasts impressive performance metrics, including over 80% of customers receiving service within 15 minutes and a transaction accuracy rate of 99.8%. The organization prioritizes efficiency and customer service, making it a model for other entities in the state of Florida.

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