The Shade Store completely missed the mark on my installation but Jocelyn Winterling made a correction that far exceeded my expectation. Not only was she responsive and transparent, I don't think...
The Shade Store
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This has been hands down, by far, one of the worst purchasing experiences we've ever had. We had shades and curtains made and installed and after having several remade curtains, all three sets are...
I'm still waiting for the refund to the damage window. I haven't received a response from management after 5 emails and 2 calls.
I tried this company and that company. I ordered swatches and stopped in to look at samples. I looked at many, many reviews on sources such as Google and Houzz. In the end I wanted my shades to be...
I had a few problems over the course of a few months but Tami from customer service straightened everything out.
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