The IRS should continue to offer the free fillable 1040 form for incomes of over $100k so that an individual does not have to go to a third party. It has proven to be both convenient and easy to use.
Internal Revenue Service
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I literally couldn't get anyone to talk to! They said I just had to keep trying - indefinitely! Then I went online to make a payment and without explanation, it wouldn't accept my information...
I was on hold for 45 minutes then hung up on. I don't know maybe with all the money you take from tax payers you could get more people to work for you or get better phone lines!!!!
Can never get a hold of them. Automated phone system SUCKS. Designed to thwart each and every caller. I hope the IRS is overhauled completely one day, they don't deserve to be called an "agency".
M's Santos, #1003980427 rendered outstanding customet service. She was very knowledgeable, efficient, thorough and caring. I greatly appreciated her service. Thank u
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