Jason B.
1/30/2025
Took my F-150 in for an engine light diagnosis. Dion took good care of me from start to finish. Despite having a full lot, he hung onto the truck and got down to the issue: a cracked fuel...
Ben Nielsens Northwest Automotive
Closed
(83)
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601 Rhode Island Ave NW
Washington, DC 20001
Ben Nielsen’s Northwest Automotive is a reliable automotive service center located in Washington, D.C. Their experienced staff offers a wide range of services including auto repair, collision repair, towing, and fleet services. From basic maintenance needs to advanced diagnostics, they cater to all car and truck models with professionalism and expertise.
With a strong emphasis on customer satisfaction, Ben Nielsen’s Northwest Automotive prioritizes integrity in all their dealings. Their Nielsen Now service ensures quick and convenient pick-up and drop-off, providing efficient solutions for vehicle servicing needs. Additionally, they offer towing services, damage-free towing, roadside assistance, and equipment transport for added convenience.
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Reviews
4.5(83)
Mia A.
1/2/2026
Bottomline Upfront: although local and extremely convenient, I will never return. (1) Josh sold me on a quick turnaround (to evaluate/diagnosis) but failed to keep his commitment with the time....
Jocelyn A.
1/8/2025
As an update to my review from last fall, we ended up giving Ben Nielsens another shot after the manager reached out. Our car had recently been in at the dealership and they caught a few things...
Yugo E.
9/25/2025
Came to the shop knowing what the problem was - cam shaft sensor needed to be replaced. They said they had to run diagnostics anyway and charged me $ 250 for it... Overall cost of the sensor...
Sara F.
6/1/2025
I was driving cross country with my daughter and I got a referral through Costco to NW Automotive. I called from the road- talked through the issue w Michael, drove directly to the shop- they...
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