CELINE GREENWICH SAKS FIFTH AVENUE

Although small (and spread out by department), this is likely to become our favorite Saks location given the incredible SAs here. I needed a Celine handbag, and it was so easy to call this...

I purchased a $1000 pair of boots from Saks and the buckle snap broke during first wear. SAKS refused to accept the return even though it was a defective merchandise . This is entirely...

I've always known about Saks Fifth Avenue, but had never actually been in one of their stores until the other day. I'm not at the income level to shop here regularly, however I was looking for...

Sophie was amazing! She gave great recommendations and was super organized after I made 5 returns through several orders.

This place is a disaster when it comes to customer service. The one associate is constantly distracted and helps 2 other people while simulatneously being distracted and not helping the person...