I want to give a huge shoutout to Emma Baumann, who greeted me right away as I walked to the help counter. She was smart, welcoming and knowledgeable - she led me directly to the sofa I came in to...
Crate & Barrel
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Soooooo frustrating, I had a quick transactional item on a piece of furniture. I sat on hold the first time for 7 minutes, called back selecting a different extension, it rang non-stop for 6 more...
I adore Crate & Barrel, always have. I love the aesthetics of their collections, perfectly aligned with my own taste. Simple, elegant, well-crafted home design. And lovely barware. I collected...
Wow. Yes it's true I don't look like the typical person to spend at crate and barrel, but I left feeling utterly disappointed in the service. I walked through the whole store, and was looked...
if you don't look the part, they don't want to help you. I walked in looking for a quilt, after being passed from one employee to another I asked the lady where I could find it, showed her a...
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