Colorado Springs Utilities

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111 S Cascade Ave
Colorado Springs, CO 80903
+1 (719) 448-4800
http://www.csu.org
Colorado Springs Utilities is a community-owned utility that provides reliable natural gas, electricity, water and wastewater services to customers in the Pikes Peak region of Colorado. The strategic direction for Colorado Springs Utilities begins with its resident owners, who elect a city council that serves as the governing entity known as the Utilities Board. The ends policy and measurements set by the Utilities Board provides direction on what Colorado Springs Utilities is expected to achieve. The officer team then develops and communicates a set of strategies, goals and objectives to the organization. The business direction further defines and provides the mechanism to prioritize programs and initiatives to achieve the organizational strategies, goals and objectives.

Reviews

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2.0

(48)

Photo of Carolyn F.
Carolyn F.
12/6/2017

This review is mostly directed towards their emergency line and the technician that came by, his name is Kyle. We had a fire going, no window open, furnace kicked on, smelled boatloads of gas...

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Kelly O.
1/17/2026

Received a letter in the mail about the new "energy wise" and how to control electricity and gas rates. Basically, I can expect my gas bill to stay the same, but my electric bill will increase...

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Carlos R.
12/9/2025

what the fuck never been late was 37$ short no notice they cut off my utilities. no notice but still had to pay a 70$ reconnect fee. this is billshit. fuck you csu

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Michael F.
10/6/2025

So when you make an honest mistake and , after never being late, you're $45 short on your utility bill, apparently your power gets cut off immediately with absolutely no warning. UNBELIEVABLE......

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Tracy S.
9/22/2025

CSU will continue to bleed every cent out of people because energy is a necessity. They "have no option in their system" to create payment plans for closed accounts and will send people to...

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