Bank of the West

This branch has some of the best tellers I've had the pleasure of interacting with. All very kind and good at their jobs. They treat you like a friend and I enjoy that. My family also loves...

What this branch offers cannot even be considered as customer service. I was asked my email, phone number and full social before even asked my name or the banker introducing themselves. I did...

It got worse today. I went to the branch at Exposition and Abilene and dealt with Diane. Horrible. I gave her precise instructions for five account deposits and a line payment. I had to repeat...

Left BOTW today and joined a credit union. Best decision ever! This bank is always understaffed and the way deposits are posted really sucks! I made a $150 deposit in cash and only $90 was...

This bank is horrible. It used to be a decent place. Now they have all new employees and never have enough people working. The women that work there have bad attitudes and act like you're a huge...