Diane L.
12/1/2019
Very impressed with the service from James in this Walnut Creek location. We walked in on Saturday night because my husband was due for a phone and plan upgrade. There was a bit of a wait but...
Verizon
$$$
Open
(236)
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1539 Botelho Dr
Walnut Creek, CA 94596
Visit our store at Walnut Creek for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
3.0236 reviewsMolly M.
12/9/2025
Absolutely no help. I would give zero stars if that was an option. I had to wait about 15 minutes before someone even acknowledged me, and the sales associate helping me was picking at his teeth...
Ron S.
12/10/2025
I needed to transfer my phone number from one iPhone to another. The Apple process which usually does this did not work with Verizon. The Apple support person said this happens a lot. I had to...
Leah R.
12/2/2025
Not enough employees to assist, false wait time given, one staff member just walks around. After we waited an hour they didn't even have the phone in stock. Should have asked us first what phone...
Josh G.
11/2/2025
Had maybe the most disrespectful and unhelpful employee experience of all time. "Jovi" could not be bothered to treat a customer like a customer. Trying to buy a phone from him was like pulling...
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