Very impressed with the service from James in this Walnut Creek location. We walked in on Saturday night because my husband was due for a phone and plan upgrade. There was a bit of a wait but...
Verizon
(236)
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Absolutely no help. I would give zero stars if that was an option. I had to wait about 15 minutes before someone even acknowledged me, and the sales associate helping me was picking at his teeth...
I needed to transfer my phone number from one iPhone to another. The Apple process which usually does this did not work with Verizon. The Apple support person said this happens a lot. I had to...
Not enough employees to assist, false wait time given, one staff member just walks around. After we waited an hour they didn't even have the phone in stock. Should have asked us first what phone...
Had maybe the most disrespectful and unhelpful employee experience of all time. "Jovi" could not be bothered to treat a customer like a customer. Trying to buy a phone from him was like pulling...
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