Steve O.
6/25/2025
Staff: We were helped by Naomi here and let me tell you she is next level amazing. We have had SERIOUS problems with another store (review to come) and I literally lost faith in Verizon. This...
Verizon
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27040 Alicia Pkwy
Laguna Niguel, CA 92677
Visit our store at Laguna Niguel for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Reviews
2.5278 reviews
Robert C.
6/22/2025
I just walked out of the store and had to post this. When I spoke with Ivan, I told him the reason I came in was because I had spoke with "customer service" on the phone FIVE different times...
J R.
12/5/2025
Unfortunately, poor customer service over ten months is enough. L-O-N-G phone waits, gift cards and other promotions not applied, despite meeting every criteria.
Teresa F.
12/14/2025
DO NOT GO TO THIS STORE. Absolutely NOT! I was looking to purchase a new phone and got quoted $14/month-3 years. I left and called Verizon and got the EXACT SAME phone for $3.21/month-3 years. My...
andre t.
10/4/2025
I spoke with customer service on the phone they weren't able to resolve my issue I decided to go in store and see what they can do and all I can say is if it wasn't for Jason and Tyler I probably...
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