I went in to upgrade my phone and get the info and data transferred to my new phone. Leslie helped me and she was so nice and professional. She handled everything and made sure my trade in was...
T-Mobile
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Terrible customer service experience. I was assisted by an agent named Douglas Muñoz, and it was honestly one of the worst customer service experiences I've had in a long time. His attitude was...
Horrible customer service ever!!! Came to update my account but apparently the associate that i spoke to is obviously has no knowledge what his doing at all..
I wasted 35 minutes just to be there just for them to tell me they don't have a phone in stock. They could've just easily told me instead of wasting my time for that reason I am switching to...
Mario gave me the best customer service I've ever had at a phone store. He was patient, knowledgeable, and genuinely helpful. I left feeling confident and taken care of. T-Mobile is very lucky to...
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