SureStay by Best Western San Rafael

This is a good hotel they don't deserve all the bad reviews. It is safe, it is family owned. They do take cash and cash deposits and also card. The have breakfast in the morning cereal fruit juice...

The proprietors were not friendly people . The room smelled foul, the carpets were old and peeling up and the clothes iron was put away with water in it, so that when I took the basket down off...

I thought that if it's under best western reservation that it will be all perfect . BUT! I have TONS OF BITES ! All over my body . Looks like bed bugs . But there is also mosquitoes in the...

Location felt unsafe and parking lot was full when arriving after 8pm. Mattress was fine but carpet was not clean, sheets felt damp, smelled a bit moldy. They had a clean shower but bathroom sink...

The bathroom light doesn't work. The TV doesn't work. It smells like disinfectant. It's probably one of the worst hotel/motels I've stayed at. It's definitely not worth the exorbitant price. It's...