Southwest Airlines

On the way back from Birmingham Alabama I experienced a female steward that was somewhat unprofessional in her communications (public address)with the passengers. Surely not following protocol.

Southwest once was that unique budget airline that cared for customers, did things differently, and inspired customer loyalty. Those days are gone as they strip away all that made them...

Booked round trip flight on SWA and added Early Bird Check-in for whopping additional $146. Was awarded a B13 boarding pass. I understand that I cannot expect A1-A15 as you must pay additional for...

Definitely no longer even mediocre. Long lines, just a few employees, and you're paying for bags. Kim did you talk to work. This airline has definitely dropped in the rankings.

I've flown in and out of OAK and SFO with southwest airlines dozens of times. My last experience with southwest and Oakland Airport on December 20th pissed me off so bad. I fly almost every...