Communication was amazing! They have a tracker that tells you where they are in the process of fixing your car. Smooth transaction! Very thorough!
Pep Boys
(301)
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Customer servixe lacks on weekends. What is the point of making an appointment when you arent taken in until over an hour afterwards. Ridiculous. The staff is dry and unenthusiastic. Seems...
The worst service ever! I went in to buy two tires, and the guy who helped me was rude and completely lacked customer service skills. He told me it would take no more than an hour, so I left and...
The guys that work here seem like they hate their life by the way they interact with customers. Rudest encounter I've experienced in a long time.
I've been to this Pep Boys twice now; the first for a new set of tires and this time to have my tire patched from nail damage. They have been so good to me both times! Service was fast and...
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