Fiona gives five star service. When I need something and I need it to go right. I go to the Nordstrom rack and Fiona is what good service looks like. Great job. Fiona. Happy holidays.
Nordstrom Rack Carmel Mountain Plaza
(181)
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Reviews
By far the worst Customer Service they don't know what they're doing. You call in trying to get them to return the item instead they click picked up item then they don't email the receipt. Then...
I came to this Nordstrom Rack location to return an unopened UPPAbaby stroller purchased through Nordstrom.com, following Nordstrom's official return policy. Not only does the policy permit such...
Purchased items on 5/26/2025 and went on vacation. Tried to return an item on 7/26/2025 and was denied. The young girl at the registry said I was outside the return window which is 60 days. Item...
It's one of those stores that you simply can't visit with a specific item in mind. The shopping experience tends to be somewhat chaotic, so it requires a bit of patience as you navigate through...
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