This is a very positive update to my previous review of one star. Once they saw my message, they were INCREDIBLY helpful, especially Sudie Smith. Andres Campos was very helpful as well. Sudie...
Michael Stars
(16)
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If you have any issues after the sale, expect NO LENIENCY with their 30-day return policy. I tried calling over the weekend and the Customer Service voicemail was full. I finally got a reply from...
I have been trying to get a refund for a month. It is impossible to speak to anyone. I keep being given conflicting information in emails. There is NO CUSTOMER SERVICE. I like the clothes...
Like previous reviews, getting a refund seems impossible. I mailed my return on 6/29 and tracking shows it's been out for delivery since 7/5. I reached out to customer service on 7/10, and Andy...
Customer service is sub-par to say the least. Paid an additional fee to have my item arrive in 3-4 business days. I ordered September 12th prior to noon PST and it is now September 20th with still...
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