Matrix Absence Management

cannot pick up calls, they don't communicate at all with your doctors or with you at all and I'm forced to go through them.

The worst company I ever had to deal with - unresponsive and rude. I have no idea why companies choose to entrust these incompetent people with managing their employees absences. Courtney White...

Customer Service, no call backs for 2 weeks regarding my claim. Left several messages to the person encharged to my claim and still no call back. Called Customer service there recording states...

Horrible company. Worker took my documentation a week before it was due and confirmed she received it. Then, she promptly went on vacation without processing it or handing it over to anyone who...

If zero stars was an option......worst absence management company I have worked with. Complete disaster with bare minimum communication and guidance on leave options. Very low rating and I'm...