Jo Malone London

I had the most delightful experience yesterday with Christina Jee. Her customer service skills were over the top. She was very patient letting me smell all the delicious scents and finally...

The manager Michelle has the best customer service I have ever experience or could ever dream of. I mentioned one thing and she's all over it and she over delivers. It's so nice to see better....

Today my 22 year old goddaughter and I walked in to this store and started to try out the testers with the provided scent strips. The elderly Caucasian salesperson looked somewhat concerned when...

I know everyone's talking about Ursula and there's a reason why. She is so knowledgeable and so wonderful to work with she's just giving caring and I just go in there just to see her because she's...

I walked in looking for a gift and I have to say that I received the absolute best customer service and assistance from Ursula. I'm new to the Jo Malone world and was looking for a gift for...