Hotel Palmeras

I called in to cancel my reservation and was told that the reservation was made through Expedia so I'll have to work with them. That was bizarre since I had no recollection of using Expedia. Sure...

After checking in, I went to my room. I wanted to shower but realized there was only 1 hand towel & no other towels available. At 2:41I called the front desk to let them know & they said that...