H&M

Considering a lot of the stores at Serramonte have limited inventory and are more express-like stores...this H&M is pretty big. For the most part, whatever I find online and try to see if they...

I came to this H&M to exchange a pair of shoes because the size didn't fit. On my first visit--still within the 30-day return period--I forgot to bring the credit card used for the purchase. A...

Just today I went in to return pants that don't fit my son. They ask me to show proof of my credit card = ending in 4 digits. I used Apple Pay so they encrypt my card number and changed to...

I do like shopping at H&M but the customer service at this location sucks, employees doesn't look happy, one of the representatives name Lexi is condescending, on a power trip, rude to customers

The customer service is terrible at checkout no greeting and no thank you. Said absolutely nothing expect the total. And would not honor the online price.