Phones are not always working or updated. Need phones to be working and updated. I need help with my phones
Frontier Communications
(68)
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Frontier Communications is a provider of fiber internet services, offering a range of plans including high-speed options such as 7 Gig, 5 Gig, and 1 Gig packages. In addition to internet services, the company also provides TV streaming, phone services, and various additional services for residential and business customers.
With a commitment to expanding fiber internet access, Frontier aims to "uncable" users by delivering reliable connectivity through advanced technology. The company also emphasizes support through its help center and resources like how-to videos to assist customers in managing their accounts effectively.
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Reviews
This company does not have live customer service. The internet connection went down on Saturday night abruptly... and the company says use AI assistant which could not resolve the problem but kept...
WORST experience with a company ever!!! The internet kept cutting in and out multiple times throughout every day after a couple of weeks of them installing. It was so hard to get ahold of anyone...
With Frontier FIOS the internet keeps failing while the company says it isn't thus the problem isn't solved! One star is 1000% higher than they deserve!!
Everything needs improvement. Overpriced service that has internet outages all the time. Don't waste your time with customer service because it hardly exists. The agents are incompetent and...
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