Regine S.
9/14/2025
El Pollo Loco drive-through in Sherman Oaks: so convenient and fast to order your food and get it This is my favorite fast food place Their grilled chicken is on point so delicious , and they...
El Pollo Loco
$
Closed
(349)
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13357 Riverside Dr
Sherman Oaks, CA 91423
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sherman Oaks,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Reviews
2.0349 reviews
Maria De La C.
10/22/2025
Destiny! Destiny in the drive thru, shame on you for being so rude. She had an attitude from when I was ordering to when I asked if everything was on the bag. No smile, just attitude and hurry up...
Marci L.
11/14/2025
It was pouring rain and I was in the drive through. A staff member spoke through the speaker but it was garbled and I couldn't understand anything she was saying. She repeated herself but I still...
Chessa D.
8/2/2025
Delicious chicken tacos and great purposeful service from Kenneth A. and Mauricio R. They truly deserve a pay raise soon. Relaxing ambiance. Thank you so much, and God bless!
John J.
4/1/2025
I have not had the food yet. But from customer service point of view, I HAVE NEVER SEEN WORSE. So impersonal, so rude, so ......... Fill in the blank. But, they are busy. What can I say?
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