Dr. Martens Los Cerritos

Not much to say about the shoes. They're Dr. Martens. I.Y.K.Y.K. In this day and age, what makes or breaks a business is customer retention because we have virtually unlimited choices in goods...

Tried to return an online order. They told me they can exchange but do bot take returns because supposedly they have no access to "their system" - so they have access to "the system" to exchange...

Joey was incredibly kind and helpful! He helped us out when we needed more time & was so positive and sweet!! Thank you!!

Service absolutely sucks here. My boyfriend ordered the wrong size for me we went to go exchange, they didn't have the other pair or anything quite eye catching so we decided to get a refund, only...

Darlene at Doc Martens really came through for me. She didn't just "ask if I needed help" and disappear--she actually helped. Super patient, knew her stuff, and made the whole thing easy.