Citibank

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161 W California Blvd
Pasadena, CA 91105
Citi is a financial services company, which offers a range of financial products and services, including Citis digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards credit card offers, and Citi Personal Wealth Managements investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Reviews

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3.016 reviews
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Delfin T.
11/17/2025

I've been banking here for years. Love the staff... always so friendly and helpful. And it's nice that they remember my name. I love that the fees are always waived as long as I maintain a...

Clarissa M.
3/4/2024

So personable and the staff are so sweet. I love coming here and almost exclusively come to this bank. Holly is especially friendly, and Tereza is helpful and efficient. Highly recommend. Always a...

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Anthony C.
2/8/2023

I was really surprised how fast and good the service online phone and in person were. All three were wonderful and very nice people helped me and answered all my questions !

Simone D.
9/28/2022

Not helpful or pleasant customer service at all. Sonny was the only mildly helpful person in the entire branch. I do not bank with Citibank, but was cashing a check issued by their ins. However,...

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Hotelguyaaa A.
9/21/2022

I know and understand why this bank branch has such a low rating. Not only are they severely or understaffed with only one personal banker and what seems like no manager or at least a manager that...

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