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Citibank

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3288 Castro Valley Blvd

Castro Valley, CA 94546

+1 (510) 931-6998

https://www.citi.com

Citi is a financial services company, which offers a range of financial products and services, including Citis digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards credit card offers, and Citi Personal Wealth Managements investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

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CITIBANK - Branch

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Citi

Reviews

3.032 reviews

Yvonne C.

11/8/2025

In comparison to Chase, Wells Fargo, and Bank of America, my overall best experience is with this Citi Bank. This is the only location I've done business with and the efficiency is great. I...

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Drmyever E.

12/3/2025

Just opened an account with Citibank and first visit at the CV branch. Not a good experience. The teller needs training on proper communication and how to be more courteous when talking to customer.

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Lee K.

12/8/2025

Their employees are knowledgeable & professional. I had an issue that another branch couldn't/wouldn't assist with(that branch had me wanting to close my account), but Castro Valley prevailed. It...

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Tramy V.

7/11/2025

Terrible long wait. 4-5 bankers, and one teller. I'm not sure why one of the bankers could not help out. This place always has a wait- please staff more tellers.

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CV R.

1/27/2025

Jay Phuong Hoang is the branch manager. He caters to you IF your account is high in funds...if not, he won't give you the time of day. He walks around like he owns the branch and his demeanor...

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Credit Union 1

1st United Credit Union believes in being a good neighbor and we remain committed to the spirit of volunteerism, financial literacy, and ensuring the financial health of families in our community. Our staff's consultative approach encourages members to sit down with us to chat about saving and managing money. We even provide one-on-one help with online banking, mobile banking, and ATMs. Your trust means everything to us and we work to earn it every day. If you're looking for all the technology of a big bank, without sacrificing personal one-on-one local service, we think we're the perfect fit for you. Federally insured by NCUA.