Chase Bank

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9950 San Pablo Ave
El Cerrito, CA 94530
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Reviews

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2.038 reviews
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Alex C.
3/18/2021

Stopped by this branch for the first time to pay a credit card bill and do a quick deposit. This location has a pretty big parking lot, so there is definitely no issue with finding parking. The...

Ronald B.
10/6/2025

Poor customer service. Although the people in the branch are nice and helpful, you can never reach them on the phone. When you make a phone appointment, they may or may not show up. The people...

KC C.
5/31/2025

Came back to Chase after a couple of years and had such a smooth, stress-free experience thanks to Rolando. He was super helpful, walked me through everything step by step, and made the whole...

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David C.
3/4/2022

Really slow and they only have two tellers on a Friday afternoon (despite that they have 20 cubicles and offices and 8 windows). This is un fathomable. They also don't have a business transaction...

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Toni M.
4/28/2023

Once more I have come to this bank, to close out a couple of Alan's credit cards and to let them know of his death, since they hold our house mortgage. Bria helped me this time and she was...

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