Bank of the West

We use this bank/branch for my husband's self-employment bank account. It is a great place, the tellers/bankers are all knowledgeable and helpful. They even assisted us clearing up a false...

All the rigidity of a multinational but none of the benefits (currency, transfer and other transactional fees), and none of the courtesies of a local banker. Prior to the Santander acquisition...

. They just want to open a new account when I lost my debit card they text me and I was asleep the next day I saw the text I call then they block the card they should have done it in half an hour...

I have banked at Bank of the West since the mid 1980's and I'm done. I went in today to get change for 2 twenty dollar bills. i needed a few $5 and $10 bills. Mind you, it was the first Monday...

Horrible customer service. Currently looking for a new bank. The bank manager and assistant were extremely unprofessional. We had to have the manager at the Rohnert Park branch intervene. This...